Achelis has branch offices in all the major cities across the East African region. Its operations rely on the strength and knowledge of its highly-qualified, specialized sales and service staff throughout the region.

Achelis has grown to become known as a first-class solutions provider for customers, providing equipment solutions either with or without maintenance contracts.

Dedicated sales engineers assist customers in selecting the correct equipment for their application, as well as providing advice on the most cost effective mode of use, operator training and maintenance tips. Their aim is to support the customer from the initial enquiry through the entire product life.

Achelis has fully equipped service facilities available at all of its branch locations, which are capable of taking on minor or major repairs, regular maintenance and servicing activities, as well as refurbishing and re-spraying equipment.

A team of staff including factory trained technicians ensure that customers' equipment is well maintained through its working life and aim to provide maximum uptime. All branches have dedicated mobile service technicians with fully fitted service vehicles to attend to customer machines on site anywhere in East Africa or for any specialized service jobs elsewhere in the region.